Refund policy

Refund Policy for Reaction Requests

At RND Reacts, each reaction request is a custom, time-invested creation made just for you. Because of the nature of our content, we have a strict no-refund policy once your video has been recorded.

No Refunds After Recording

Once a reaction video has been filmed, no refunds will be issued, even if the video has not yet been uploaded. This is due to the time, energy, and resources already invested in creating the content.

Video Upload Timeline

• Reaction requests are usually uploaded within 1–2 weeks of purchase.
• If a video is flagged for copyright, it may be delayed up to 30 days while the claim is cleared.
• All videos are uploaded publicly on YouTube unless otherwise stated.

Missing or Incorrect Information

If your name or request was entered incorrectly during checkout, please contact us immediately at contact@rndreacts.com with proof of purchase so we can properly track and deliver your request.

No Guarantee of Approval

We reserve the right to reject any request that violates YouTube’s content guidelines or our channel standards. In such cases, a refund may be considered on a case-by-case basis before the video is filmed.

By purchasing a request, you agree to this policy.

For questions or concerns, email us at contact@rndreacts.com.